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Description
- Online orders are delivered to a home or business address only.
- Additional transit days may be required for remote areas.
- Delivery times may be impacted by adverse weather conditions.
- Please note that we are unable to ship to PO boxes and parcel lockers.
- Post code delivery restrictions may apply for certain items.
- Public holidays may affect delivery lead times.
- For change of mind, returns and exceptions to what can be returned, see Costco's Return Policy.
- Our returns policy for change of mind does not limit any of your rights under Australian Consumer Law.
- Items purchased online can be returned at any of our Australian warehouses.
- Many of our small items can be returned via “My account” on the website.
- Please securely pack the items you intend to return in a box. If you are using the original packaging, be sure to remove the delivery label.
- You can print a return label by visiting “My account”. This label must be attached to the box being returned.
- If you need to return a larger item, please contact our Member Care team via the chat function on our website or call (03) 5316 7223.
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